Frequently Asked Questions
Everything you need to know about our curated selection and services.
What is the typical shipping time for orders?
We process most orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location and customs processing.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on the destination and weight of the items.
What is your return policy?
We accept returns on most items within 30 days of purchase, provided they are in their original, unused condition and packaging. Please note that certain delicate or personalized items may be final sale.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are the products ethically sourced?
At Choosing Keeping, we prioritize quality and craftsmanship. we work closely with independent artisans and heritage manufacturers who adhere to ethical production standards and sustainable practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.